You may cash-in any credits over $30 you have remaining in your Real Player Account at any time.

Once you make a cash-in, any purchases you had made from your credit/debit card, Neteller or CentralCoin account will be automatically refunded at midnight (GMT).

From the time you make your cash-in you will have until midnight (GMT) to reverse the whole cash-in amount and continue playing. Money refunded back to a credit/debit card, Neteller or Central Coin account should appear within approximately 7 business days. Please note that any past purchases made via a credit/debit card, Neteller or CentralCoin that have not yet been refunded will also be refunded out of the gross cash-in amount if necessary.

Your net winnings will then be processed within 72 hours from the time your purchases were refunded. Thus you will have until 72 hours to reverse your net winnings and continue playing.

Net winnings will be sent to your Neteller account or as a check by default if you have used any other purchasing method. There are no fees incurred with receiving your net winnings via either of these methods.

You may request to have your net winnings sent as either a bank/wire transfer or as a FedEx. There are fees for both of these methods. Please ensure you contact our Support centre as soon as possible after making your cash-in to request either of these payment methods.

Net winnings sent to a Neteller account should arrive within approximately 3/5 business days and check payments should arrive within approximately 14 business days. Bank/wire transfer of net winnings can only be processed if the bank account details provided by the player correspond with the player's details registered with the casino. FedEx payments can only be sent to an address that is not a post office box.

Please contact our Support Team for further information.